ISO 20000 Certified Auditor Training

Punyam Academy offers a Certified ISO 20000 Auditor Training E-learning course, designed to equip individuals with the knowledge to conduct internal audits of IT Service Management Systems (ITSMS). The course covers ISO 20000-1:2018 requirements, audit processes, and documentation. Participants have access to video tutorials, handouts, session exams, and a final exam. Upon successful completion, a certificate is awarded, verifying the participant as a trained internal auditor. The course is suitable for individuals involved in ITSMS implementation, internal auditors, and those seeking to enhance their auditing skills. No prior knowledge is required, though familiarity with management systems and the Plan-Do-Check-Act (PDCA) cycle is beneficial.